Are you ready to redefine the financial industry? Are you looking to leave an impact on the financial lives and futures of over 2.35 million customers across the Nordics? Then Nordnet is the place for you!

About Us

At Nordnet, we believe that groundbreaking products aren't born from assumptions, but from a deep, relentless curiosity about human behavior. Here, you’ll have the autonomy to challenge the status quo, the tools to uncover the "why" behind the data, and the influence to ensure that every pixel we ship is rooted in a real human need.

Join us at Nordnet Product Design team

We aren't just looking for someone to run usability tests. We’re looking for a curious advocate who can help us understand the "why" behind the "what." You will be the bridge between our users’ lived experiences and our product roadmap, ensuring that every feature we ship solves a real human problem. Supported by your slides and research findings you’ll work side-by-side with designers and teams to ensure our pixels solve real problems. You are the 'voice of the user' who also knows how to roll a sleeve and translate research findings into tangible design solutions where necessary.

What you’ll do

• Lead the full research lifecycle, from scoping and recruiting to moderation, analysis, and reporting.

• Utilise a variety of qualitative and quantitative methods when conducting research.

• Actively present findings in compelling, creative ways that build empathy across the company.

• Work closely with Product Owners, Designers, Data Analysts and Engineers to turn raw data into actionable insights.

• Help represent the voice of the customer and influence the long-term product strategy.

• Translate research insights into low-to-high fidelity design concepts, wireframes, and prototypes to facilitate rapid iterative testing.

• Create a compelling presentation template & research hub for staff to use in their day to day work.

• Empower the wider design team by creating self-service research templates and coaching designers on best practices for testing.

• Partner with Data Analysts to triangulate qualitative 'why' with quantitative 'what' (behavioral analytics, funnel drops, and A/B test results).

You are

• A UX researcher with 5+ years of experience with a portfolio that shows how your work directly impacted a product.

• Not only handing over a research report and walk away. You sometimes stay in Figma file to ensure the solution actually honors the insight.

• Not only delivering data, yet as a great storyteller, through well crafted presentations you deliver narratives that make people care.

• Comfortable using different UX research methods and know when to go deep with a 1:1 interview and when a quick unmoderated test is enough.

• Comfortable with research tools and design tools like Figma or Maze.

• Comfortable challenging assumptions including your own.

• Active Participant in Design Reviews. You use your research lens to provide constructive feedback on team designs, helping colleagues spot potential usability hurdles before they even reach a testing phase.

You have

• Experience building or scaling research repositories.

• Experience navigating complex regulatory environments or designing for high-trust user journeys.

• Excellent communication skills and enjoyment of cross-functional collaboration.

• A keen eye for detail and a passion for high-quality, pixel-perfect design.

• A background in Cognitive Psychology, Anthropology, HCI, or a related field is a plus.
  

Why you will love this role

• You’ll be able to make a high impact in Nordnet Product experience.

• You’ll be able to affect collaboration across multiple teams within the organisation.

• You have an opportunity to shape how UX research scales in our organization.

• You’ll have room to innovate and establish new ways of working processes and challenge existing ones.

About Nordnetters

We value experimentation and continuous improvement. With an impartial approach, we welcome new ideas to boost our progress. Sharing knowledge and learning from our setbacks is part of the game. We have the courage to ask questions and admit that we do not have the answer, all the time. We believe that straightforward and transparent communication build trust and inclusion.

Culture is built and cared for, each day by everyone. We’re proud of ours. Having a flat organization where anyone can talk to anyone creates a warm and friendly atmosphere worth protecting. We believe in a culture where every effort counts and where everyone is being recognized. A culture embracing our core values – passion, simplicity and transparency on all levels, no matter who you are or what you do. 

What we offer

We offer you the opportunity to work in a great team within a friendly Nordic environment with a strong focus on innovation, product development and technology. We are proud of the friendly and humble environment and commit to our goals as a team.

We are 900 employees in Stockholm, Oslo, Helsinki and Copenhagen.

You can also visit us on: www.nordnet.se, www.nordnet.no, www.nordnet.dk and www.nordnet.fi.

Application

If you have questions, please contact Talent Acquisition Partner, Alva Hellberg, alva.hellberg@nordnet.se.

Apply today– we will start interviewing immediately. Please note that we do only accept applications through our recruitment system, hence no email applications will be considered.

We want to inform you that Nordnet conducts mandatory credit and background checks, as well as drug testing as a part of our recruitment process.

We look forward to receiving your application!